Privacy Policy

Privacy Policy

 

This privacy policy sets out how R360 Radio processes and protects personal information to keep our supporters informed about our Christian mission of helping those in need and being a voice of hope throughout the United Kingdom.
Who we are?
R360 Radio is a Christian radio station that broadcasts worldwide from the city of Manchester, United Kingdom.

R360 Radio exists to glorify God by broadcasting Christians programmes (Talk Show on Christian Lifestyle), Entertainment, Bible readings, and Sermons.
R360 Radio plays contemporary Christian music including pop, hip hop, and rock music. It plays music from a wide range of Christian artists of various nationalities, including local contemporary Christian artists.

In addition to our regular programmes with the community group such as the council, health, educational bodies, we daily interact with local businesses, local events, and charities.

R360 Media Ltd is the data controller and processor for the purposes of data shared with R360 Media Ltd.

Your acceptance of our privacy policy
This policy is effective from 20th August 2019. Your continued use and interaction with R360 Broadcasting network means that you are happy for us to use your personal information as described in this policy. We may change this policy by updating this page so please check back from time to time.

Why does R360 Media Ltd collect personal information?
We aim to communicate meaningful information to our supporters by post, email, text, and telephone. Our communications may include news about our progress and ways our supporters can help us accomplish our Christian mission to serve others. Aside from that, we use personal information to keep R360 Media Ltd running, better understand how our supporters use our service, customise their experiences (including the content, marketing materials, and advertisements they see), prevent abuse and improve Premier. We will also process your data based on these legitimate interests.

When does Premier collect personal information?
We may collect personal information during your interaction with R360 Radio website (www.360radio.co.uk), R360 Radio mobile applications, our social media pages, and when you correspond with us by telephone (recorded), e-mail, post or respond to a text.

How do you protect my personal information?
We are strongly committed to keeping you and your family information safe. And to do this we design our services with your safety in mind. We also have dedicated teams to look after your information security and privacy. At the same time, no service can be completely secure – if you have any concerns that your personal information has been put at risk, for example if someone could have found out your password, please get in touch straight away.

Keep in mind that when you give us personal information it could be being transferred, stored or processed in a location outside the UK and the EEA.
What are your personal information rights?

Contact R360 Radio:

If you have any questions or concerns about this policy or wish to exercise your rights, please contact us by email at info@r360radio.co.uk or post R360 Media Ltd, 668 Rochdale Rd, Manchester, M9 5UP and by calling 0161 425 9290 or 07981750001.

Complaints:

We endeavor to respond to you within 30 days from receipt of your correspondence related to privacy matters. However, you have the right to contact the data protection supervisory authority to lodge a complaint with the UK Information Commissioner’s Office online at https://ico.org.uk/concerns/handling/


Access:
You have the right to request us to provide you details of the personal information we hold about you.

Correction: You have the right to ask us to correct our records if you believe they contain incorrect or incomplete information about you.

Erasure: You have the right to erasure (deletion), without undue delay, of your personal information for which you later withdraw your consent to processing, or when it is no longer needed for purpose it was originally collected.

Processing Restrictions: You have the right to temporarily restrict our processing of your personal information if: you contest the accuracy of your personal information; you prefer we restrict its use rather than erase it; you need it to be preserved to establish, exercise, or defend a legal claim; whilst you are verifying whether we have overriding legitimate grounds to use it. You have the right to be informed before we lift the processing restriction.

Data Portability: You have the right to ask us to provide you (in a structured, commonly used, and machine-readable format without hindrance) personal information about you that we have which you had provided to us. You may ask us to transmit it directly to another controller if it is technically feasible.

 Automated Individual Decision-making: R360 Media Ltd does not currently employ automated processing/ profiling that produce legal effects on individuals. You have the right to object to direct marketing profiling (See “Right to Object to Direct Marketing” below).

Security:
We are committed to ensuring personal information is secure. We have put security measures in place to attempt to protect against the loss, misuse, and alteration of personal information under our control. For example, we use secure server software (SSL) to encrypt financial and personal information we collect online. We do not store credit card details. Unfortunately, the transmission of data across the internet is not completely secure and whilst we do our best to try to protect the security of your information, we cannot ensure or guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred. We also put administrative procedures in place to, for example, only allow authorised personnel to access systems containing personal information. If you have access to parts of our websites or use our services, you remain responsible for keeping your user ID and password confidential.

Data Retention; Storage & International Data Transfers

Data Retention: We will keep personal information only for as long as we need it to maintain our relationship with you, provide you with the products, services or information you requested, to inform our research into the preferences of our supporters, to comply with the law, and to ensure we do not communicate with individuals that asked us not to. When we no longer need the information, we will dispose of it securely, using specialist companies to do this work for us if necessary.

Storage & International Data Transfers: Personal information is stored by us on computers located in the UK. We may also store information in paper files. We may transfer personal information to reputable third-party organisations situated inside or outside the European Economic Area. These organisations are required to safeguard personal information pursuant to their contractual obligations or participation in international data transfer mechanisms including the US-EU Privacy Shield framework.

Does R30 Radio use cookies?
We use cookies to help us provide you with a better online experience. Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies.

You can usually use the browser that you are viewing us through (or application settings) to enable, disable or delete cookies. To do this, follow the instructions provided by your browser or mobile telephone (usually located within the “Help”, “Tools” or “Edit” settings). Please note that if you set your browser to disable cookies, you may not be able to access secure areas of our sites and other parts of our sites may also not work properly.

The types of cookies used on our sites can generally be put into one of five categories: Strictly Necessary; Analytics; Functionality; Advertising; and Social Media. Cookies may be presented by us (first party) and others (third parties).
Do cookies ever expire or change?

The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device after you have finished browsing until they expire or are deleted. Information about the cookies we use may be updated from time to time, so please check your browser on a regular basis for any changes.

Links to non-360 Radio Website
Our sites may contain links to other sites of interest. However, once you leave our site, we do not have any control over those other sites and such sites are not governed by this privacy policy.

Terms of Use: R360 Radio does not provide any guarantee or warranty as to the availability and functionality of this site or related services and will not be liable for any loss arising from the unavailability of this site or related services.